{"id":11909,"date":"2020-02-10T19:01:45","date_gmt":"2020-02-10T17:01:45","guid":{"rendered":"https:\/\/factorialhr.com\/blog\/?p=11909"},"modified":"2021-05-12T12:52:01","modified_gmt":"2021-05-12T10:52:01","slug":"toxic-work-environment","status":"publish","type":"post","link":"https:\/\/preproduction.factorialhr.com\/blog\/toxic-work-environment\/","title":{"rendered":"Signs of a Toxic Work Environment (Employers Guide)"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Toxicity in the workplace is a topic that isn\u2019t openly discussed, but it\u2019s something companies need to speak about more. As an HR manager, <strong>the wellbeing and happiness of your employees are critical to maintaining a healthy working environment<\/strong>. Being able to recognize a toxic work environment, acknowledge and make changes before the workplace becomes too toxic, is one of the main responsibilities of the HR department, yet it is often overlooked.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">So much of what you\u2019ll read online about workplace toxicity speaks to the employee, but what about those who are responsible for implementing change? There\u2019s rarely enough support for the members of the HR department. Most likely, by the time you\u2019ve sat down to focus on whether or not there is a negative work environment that needs fixing, it\u2019s often too late. The challenging part is that <strong>your role often requires you to ping-pong between workplace logistics, hiring, and more.<\/strong> It\u2019s no wonder why many human resources decision-makers are left with little time to ask the most important questions.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Toxic Workplace &#8211; Is there an Epidemic?\u00a0<\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The Society of Human Resources Management (SHRM) conducted a study, looking at the financial effects of toxic work culture. What they found was astonishing. The <\/span><a href=\"https:\/\/www.shrm.org\/about-shrm\/press-room\/press-releases\/pages\/shrm-reports-toxic-workplace-cultures-cost-billions.aspx\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">cost of turnover due to toxic workplace culture<\/span><\/a><span style=\"font-weight: 400;\"> cost American companies roughly $223 billion. Aside from the financial costs, a company experiences other losses too. Before we get into what those are, let\u2019s first get clear and define what workplace toxicity is, how to spot it, and what you, as a member of the HR department can do about it.\u00a0<\/span><\/p>\n<ul>\n<li style=\"text-align: justify;\"><span style=\"font-weight: 400;\"><a href=\"#toxic\">What is a toxic workplace environment?<\/a><\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"font-weight: 400;\"><a href=\"#hostile\">What qualifies as a hostile workplace?\u00a0<\/a><\/span><\/li>\n<li><a href=\"#effects\">Effects of a toxic environment at work<\/a><\/li>\n<li><a href=\"#steps\">Key steps to detox the workspace<\/a><\/li>\n<li style=\"text-align: justify;\"><span style=\"font-weight: 400;\"><a href=\"#illegal\">Is a toxic work environment illegal?<\/a><\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\"><a name=\"toxic\"><\/a>Defining a Toxic Work Environment<\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">A toxic environment can be attributed to a single factor such as an abusive boss, or a compilation of many things, including a poor workspace atmosphere, unfriendly staff, or<strong> anything that causes dissatisfaction or unalignment within the team<\/strong>.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Most often than not, employees who find themselves in a toxic work environment, tend to display low morale and fall sick often. Workplace toxicity is a powerful cause of illness to one\u2019s physical and mental health. If you are responsible for the employees in the company, you first need to be able to recognize the signs of a toxic workplace. Secondly, you need to know how to implement positive change to shift the environment. The business depends on it!<\/span><\/p>\n<h2><span style=\"font-weight: 400;\"><a name=\"hostile\"><\/a>Signs Your Company has a Toxic Work Culture<\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">As HR, it\u2019s your duty to tune in and be aware of w<\/span><span style=\"font-weight: 400;\">hat are the signs of a toxic work environment. <\/span><span style=\"font-weight: 400;\">The most valuable indicator of whether your workspace is toxic or not is by observing your employees. Three of the clearest signs of toxicity are:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\">\n<h4><b>Physical\/Mental Discomfort\u00a0<\/b><\/h4>\n<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/preproduction.factorialhr.com\/blog\/recognizing-work-addiction\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Employee Burnout<\/span><\/a><span style=\"font-weight: 400;\"> is a serious result of the oxidative stress your body experiences after extended mental and physical symptoms of fatigue. Your employees may not be able to communicate the discomfort they feel, but intuitively you can come to your own conclusions. How? By looking into the worker\u2019s productivity, asking them the right questions, and monitoring the number of sick days they have taken. If you don\u2019t already have a system to track this information, it\u2019s worth considering investing in <\/span><a href=\"https:\/\/factorialhr.com\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">HR software<\/span><\/a><span style=\"font-weight: 400;\"> to help manage employee leaves. The data you collect provides valuable information, which can help you make better company decisions in the future.\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/factorialhr.com\/get-started\"><img decoding=\"async\" class=\"aligncenter wp-image-11697 size-full\" src=\"https:\/\/factorialhr.com\/wp-content\/uploads\/2020\/02\/04123216\/hr-software.png\" alt=\"hr software\" width=\"728\" height=\"90\" \/><\/a><\/p>\n<ul>\n<li>\n<h4><b>Lack of Enthusiasm &amp; Poor Communication\u00a0<\/b><\/h4>\n<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The way your employees interact with each other gives you a massive insight into how healthy is the workspace. The next time you overhear your employees, observe their expressions, and in particular, pay attention to the tone of their voice. Even without knowing the context of the conversation, you\u2019ll be able to intuitively know what they\u2019re feeing, most of the time. A single toxic employee who displays a lack of communication provides a clear sign there is some sort of <\/span><a href=\"https:\/\/preproduction.factorialhr.com\/blog\/conflict-resolution-disputes-workplace\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">workplace conflict<\/span><\/a><span style=\"font-weight: 400;\"> taking place.\u00a0<\/span><\/p>\n<ul>\n<li>\n<h4><b>Power Struggle<\/b><\/h4>\n<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you start to notice that managers and supervisors are bulldozing over their teams, it\u2019s time to raise the red flag. Good leadership doesn\u2019t involve a force of power or oppression. When senior members of staff appear to be abusing their power, it may be time for a <\/span><a href=\"https:\/\/preproduction.factorialhr.com\/blog\/performance-appraisal-benefits-employees\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">performance review<\/span><\/a><span style=\"font-weight: 400;\">. As a part of the human resources department, the wellbeing of the employees is something you need to worry about.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\"><a name=\"effects\"><\/a>Effects of Toxicity in the Workplace<\/span><\/h2>\n<ul>\n<li>\n<h4><b>Workplace Division\u00a0<\/b><\/h4>\n<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Is everyone working together or working against each other to satisfy their own interests? If you start to notice even the slightest sign of <\/span><a href=\"https:\/\/preproduction.factorialhr.com\/blog\/workplace-bullying-mobbing\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">workplace bullying<\/span><\/a><span style=\"font-weight: 400;\">, it\u00b4s time to jump in. Co-workers don\u2019t have to be best buds, but they should be contributing to a collaborative and supportive environment. Within the role of an HR manager, creating the conditions for your employees to connect and collaborate is the best way to harbor a positive work environment.\u00a0<\/span><\/p>\n<ul>\n<li>\n<h4><b>High Turnover Rate\u00a0<\/b><\/h4>\n<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you start to notice that your company turnover is higher than normal, it\u2019s time to stop and take note. A high <\/span><a href=\"https:\/\/preproduction.factorialhr.com\/blog\/causes-high-turnover-rate\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">rate of turnover<\/span><\/a><span style=\"font-weight: 400;\"> is often a strong indicator there is something lacking in the environment.\u00a0<\/span><\/p>\n<ul>\n<li>\n<h4><b>Decreased Productivity<\/b><\/h4>\n<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The hamster wheel of constant go go go leads to overload, overwhelm, and quickly to burnout. An employee who begins to feel this way is often less productive and carries a shorter fuse (ie.patience runs thin and anger is triggered easier).<\/span><\/p>\n<ul>\n<li>\n<h4><b>Lack of Ownership\u00a0<\/b><\/h4>\n<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">When a work environment becomes toxic, many people fail to leave. Although the conditions aren\u2019t favorable, they are still receiving a salary and this brings them a sense of comfort. These employees continue to show up, but begin to adopt a \u2018that\u2019s not my job\u2019 way of thinking, and won\u2019t go outside the duties of their role. Doing less becomes a part of their routine.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\"><a name=\"steps\"><\/a>Workspace Detox &#8211; Changing the Environment\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">More and more companies are focusing their attention on the wellness of their employees. It\u2019s for this reason that during their <\/span><a href=\"https:\/\/preproduction.factorialhr.com\/blog\/conducting-an-hr-audit\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">annual hr audit<\/span><\/a><span style=\"font-weight: 400;\">, they make sure to spend time analyzing workplace satisfaction.\u00a0<\/span><\/p>\n<table class=\" aligncenter\" style=\"height: 67px; width: 697px;\" width=\"363\">\n<tbody>\n<tr>\n<td style=\"width: 689.333px;\"><span style=\"font-weight: 400;\"><strong>Related: <\/strong><\/span><a href=\"https:\/\/preproduction.factorialhr.com\/blog\/how-to-create-a-healthy-work-environment\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Creating a Healthy Work Environment<\/span><\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">Whether you like it or not, employees come to you to fix workplace-related toxicity. It\u2019s for this reason, you better be prepared when these situations arise. The best way to handle them is to first be able to recognize them. Now that you know the signs (if you forget them already, head back to the start of the post), it\u2019s time to identify some tips to help you manage them.\u00a0<\/span><\/p>\n<h4><b>How can you help detox the workspace?\u00a0<\/b><\/h4>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">First and foremost, you\u2019ll want to follow these initial steps:<\/span><\/p>\n<ol style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Acknowledge any unacceptable behavior<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Submit an incident reports<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Document everything\u00a0<\/span><\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Once you\u2019ve taken the initial steps to acknowledge and document the situation based on your perspective, it\u2019s time to dive deeper into changing the atmosphere in the workspace. It\u2019s important to encourage employees to speak up by providing them a safe space to do so. Lack of effective communication can intensify the toxicity, and that\u2019s the last thing you need.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Next, it\u2019s important to <\/span><b>set clear boundaries <\/b><span style=\"font-weight: 400;\">and make sure that all employees are playing by the same rules. Ask yourself, is there one set of rules for one person, while the others are expected to follow something different? If the answer to this is yes, it\u2019s time to re-evaluate some things.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\"><a name=\"illegal\"><\/a>Legalities Around a Toxic Workplace<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Let\u2019s look at the example of verbal or sexual abuse. Many countries have strict laws against this type of behavior. As a part of the HR team, you must be aware of the legalities when it comes to these things so you can take the proper action required by law.<\/span><\/p>\n<p><b>The incorrect management of the following situations could result in a breach of law.\u00a0<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400; text-align: justify;\"><span style=\"font-weight: 400;\"><strong>Discrimination<\/strong> (gender, race, religion, sexual orientation, or disability).\u00a0<\/span><\/li>\n<li style=\"font-weight: 400; text-align: justify;\"><span style=\"font-weight: 400;\"><strong>Sexual harassment<\/strong> (man\/women, women\/women, man\/man)<\/span><\/li>\n<li style=\"font-weight: 400; text-align: justify;\"><span style=\"font-weight: 400;\">Failure to address discrimination or sexual harassment.\u00a0<\/span><\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Whether a toxic work environment is due to physical causes such as small spaces or bad ventilation, emotional (verbal abuse), or organizational (lack of transparency or management issue), what\u2019s important is knowing how to recognize these issues when they arise and take immediate action to ensure they don\u2019t escalate. <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Toxicity in the workplace is a topic that isn\u2019t openly discussed, but it\u2019s something companies need to speak about more. As an HR manager, the wellbeing and happiness of your employees are critical to maintaining a healthy working environment. Being able to recognize a toxic work environment, acknowledge and make changes before the workplace becomes<a href=\"https:\/\/preproduction.factorialhr.com\/blog\/toxic-work-environment\/\" class=\"read-more\"> [&#8230;]<\/a><\/p>\n","protected":false},"author":136,"featured_media":48159,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-11909","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-human-resources"],"acf":{"topics":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.5 (Yoast SEO v21.9.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Signs of a Toxic Work Environment (HR&#039;s Guide) | Factorial<\/title>\n<meta name=\"description\" content=\"A toxic work environment can cripple your company. 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