{"id":92304,"date":"2023-02-07T21:37:34","date_gmt":"2023-02-07T19:37:34","guid":{"rendered":"https:\/\/factorialhr.com\/blog\/?p=92304"},"modified":"2023-02-07T21:37:34","modified_gmt":"2023-02-07T19:37:34","slug":"managing-global-teams","status":"publish","type":"post","link":"https:\/\/preproduction.factorialhr.com\/blog\/managing-global-teams\/","title":{"rendered":"Tips for managing global teams in different time zones"},"content":{"rendered":"<p><span style=\"font-weight: 400\">With <\/span><b>globalization <\/b><span style=\"font-weight: 400\">and the <\/span><b>rise in remote work and flexible schedules<\/b><span style=\"font-weight: 400\"> that we have seen since the pandemic, employers are experiencing a number of <\/span><b>new challenges<\/b><span style=\"font-weight: 400\">, especially when it comes to <\/span><b>managing global teams<\/b><span style=\"font-weight: 400\">. In fact, according to Statistica, <\/span><a href=\"https:\/\/www.statista.com\/statistics\/1122987\/change-in-remote-work-trends-after-covid-in-usa\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">44% of U.S. employees are now working from home five days or more per week<\/span><\/a><span style=\"font-weight: 400\">. As a result, businesses need to <\/span><b>adapt to the changing requirements of the modern workforce<\/b><span style=\"font-weight: 400\">. This includes keeping teams spanning multiple time zones connected, collaborative, and productive.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Today we will <\/span><b>discuss some of these challenges<\/b><span style=\"font-weight: 400\"> and share <\/span><b>tips for effectively managing global teams in different time zones<\/b><span style=\"font-weight: 400\">.<\/span><\/p>\n<p><a href=\"https:\/\/factorialhr.com\/request-demo\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-86553 \" src=\"https:\/\/factorialhr.com\/wp-content\/uploads\/2022\/11\/18151749\/free-demo-300x103.jpg\" alt=\"free demo\" width=\"792\" height=\"272\" srcset=\"https:\/\/preproduction.factorialhr.com\/wp-content\/uploads\/2022\/11\/18151749\/free-demo-300x103.jpg 300w, https:\/\/preproduction.factorialhr.com\/wp-content\/uploads\/2022\/11\/18151749\/free-demo.jpg 675w\" sizes=\"(max-width: 792px) 100vw, 792px\" \/><\/a><\/p>\n<p><b><div class=\"js-toc toc\">\n<p class=\"js-toc-title toc__title\">Table of Contents<\/p>\n<nav id=\"fac_toc_nav\" class=\"js-toc-nav toc__nav\" aria-label=\"Table of Contents\"><ol class=\"toc__list toc__list--level-1\"><li class=\"toc-heading-level-2\"><a class=\"toc__link toc-link-heading-1\" href=\"https:\/\/preproduction.factorialhr.com\/blog\/managing-global-teams\/#managing-global-teams\" title=\"Managing global teams\u00a0\" data-target-id=\"managing-global-teams\">Managing global teams\u00a0<\/a><\/li><li class=\"toc-heading-level-2\"><a class=\"toc__link toc-link-heading-2\" href=\"https:\/\/preproduction.factorialhr.com\/blog\/managing-global-teams\/#common-challenges-for-managing-global-teams\" title=\"Common challenges for managing global teams\u00a0\" data-target-id=\"common-challenges-for-managing-global-teams\">Common challenges for managing global teams\u00a0<\/a><\/li><li class=\"toc-heading-level-2\"><a class=\"toc__link toc-link-heading-3\" href=\"https:\/\/preproduction.factorialhr.com\/blog\/managing-global-teams\/#tips-for-managing-global-teams\" title=\"Tips for managing global teams\u00a0\" data-target-id=\"tips-for-managing-global-teams\">Tips for managing global teams\u00a0<\/a><\/li><\/ol><\/nav><\/div><\/b><\/p>\n<h2><b>Managing global teams<\/b><span style=\"font-weight: 400\">\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400\">Remote work isn\u2019t a new concept, but it has exploded in popularity over the past few years. Part of this is due to <\/span><b>evolving technolog<\/b><span style=\"font-weight: 400\">y and the <\/span><b>rise of <\/b><a href=\"https:\/\/factorialhr.com\/blog\/digitalization\/\" target=\"_blank\" rel=\"noopener\"><b>digitalization<\/b><\/a><span style=\"font-weight: 400\">. However, the transition was undoubtedly <\/span><b>accelerated by COVID-19<\/b><span style=\"font-weight: 400\">. All of a sudden, offices around the globe had to adjust to their employees being restricted to their homes. And this meant addressing a number of key challenges, especially in terms of technology.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Despite this fact, this age of remote work has already brought a number of <\/span><b>benefits for companies and their employees<\/b><span style=\"font-weight: 400\">. One of the biggest benefits is that, when your employees work remotely, <\/span><b>you\u2019re not just restricted to recruiting talent from your local area<\/b><span style=\"font-weight: 400\">. And this has led to a <\/span><b>rise in global teams<\/b><span style=\"font-weight: 400\">, many of which span <\/span><b>multiple time zones<\/b><span style=\"font-weight: 400\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">The benefits don\u2019t stop at <\/span><b>expanded talent pools<\/b><span style=\"font-weight: 400\">, either; global teams can also help businesses <\/span><b>target a much larger market<\/b><span style=\"font-weight: 400\"> and <\/span><b>run operations 24\/7<\/b><span style=\"font-weight: 400\">. Plus, by building teams consisting of a variety of nationalities and cultures, you get the added benefit of a <\/span><b>rich and diverse workforce<\/b><span style=\"font-weight: 400\">, providing <\/span><b>new opportunities for creativity and innovation<\/b><span style=\"font-weight: 400\">.<\/span><\/p>\n<p><span style=\"font-weight: 400\">However, working with different teams across multiple time zones has its own set of challenges. You need to implement measures that facilitate <\/span><b>effective communication and collaboration<\/b><span style=\"font-weight: 400\"> between teams that work different hours in different locations. And this means <\/span><b>adjusting working models, reaching out to new technology, and designing strategies for managing global teams remotely<\/b><span style=\"font-weight: 400\">.<\/span><\/p>\n<h2><b>Common challenges for managing global teams<\/b><span style=\"font-weight: 400\">\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400\">Managing in-house teams can be challenging enough. You need to make sure teams <\/span><b>communicate with each other<\/b><span style=\"font-weight: 400\">, <\/span><b>synchronize their workflows<\/b><span style=\"font-weight: 400\">, and <\/span><b>share the necessary resources so that the entire organization works cohesively and efficiently<\/b><span style=\"font-weight: 400\">. However, when you include global teams in the structure of your business, these challenges can get even harder. This is especially true if your teams <\/span><b>work in different time zones, come from different cultures, and speak different languages<\/b><span style=\"font-weight: 400\">.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Before we discuss how to manage global teams effectively, let\u2019s take a look at some of the <\/span><b>most common challenges associated with managing global teams<\/b><span style=\"font-weight: 400\">.<\/span><\/p>\n<h3><b>Real-time communication<\/b><\/h3>\n<p><span style=\"font-weight: 400\">One of the biggest obstacles when managing global teams is <\/span><b>ensuring that all your teams communicate clearly and regularly<\/b><span style=\"font-weight: 400\">. This can be especially difficult if teams are located in different time zones and follow different work schedules. It can be even harder again if teams communicate in different languages.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The best way to overcome this issue is by developing <\/span><b>reliable internal communication channels that are less dependent on real-time communication<\/b><span style=\"font-weight: 400\">. Instant messaging can be effective if you&#8217;re in the same time zone as someone. However, emails and project management tools can often be more effective for remote teams. Remind everyone that they need to be mindful that <\/span><b>office hours are going to differ by region<\/b><span style=\"font-weight: 400\">, so team members won\u2019t always get an instant response.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">In terms of language, it\u2019s a good idea to <\/span><b>define a common language for all cross-team communications<\/b><span style=\"font-weight: 400\">. If certain teams aren\u2019t as proficient in your chosen common language as others, <\/span><b>offer training<\/b><span style=\"font-weight: 400\"> so that they can improve their language skills.<\/span><\/p>\n<h3><b>Staying in sync<\/b><span style=\"font-weight: 400\">\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400\">Synchronization is another common challenge when it comes to managing global teams in different time zones. This is particularly true if you are trying to coordinate a video conference. After all, nobody wants to work late to make an international call. <\/span><b>How do you schedule online meetings at a time that is fair to all and doesn\u2019t require employees to log on after work hours?<\/b><span style=\"font-weight: 400\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Part of this challenge comes down to <\/span><b>finding the right time of day<\/b><span style=\"font-weight: 400\"> for global meetings. But it can be just as challenging to <\/span><b>synchronize calendars so that the right meeting times are communicated to all employees in line with their specific time zone<\/b><span style=\"font-weight: 400\">. The only way to ensure accuracy here is by using the right <\/span><b>tools to synchronize the calendars of all your remote workers<\/b><span style=\"font-weight: 400\">. We\u2019ll share a few suggestions for this later in the post.\u00a0<\/span><\/p>\n<h3><b>Culture<\/b><span style=\"font-weight: 400\">\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400\">The third big challenge with global workforce management is that your <\/span><b>employees are likely to come from a variety of backgrounds and cultures<\/b><span style=\"font-weight: 400\">. This means that they will have <\/span><b>different corporate cultures, follow different norms, and communicate in different ways<\/b><span style=\"font-weight: 400\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">You also have to be mindful that <\/span><b>company culture in general is much harder to cultivate when you hire remote workers who follow flexible schedules<\/b><span style=\"font-weight: 400\">. Culture is much easier to nurture when everyone shares the same office space. This means that you have to find other ways to <\/span><b>develop a sense of connection and belonging so that everyone feels included<\/b><span style=\"font-weight: 400\">. Otherwise, there\u2019s a risk that individual teams or employees will feel isolated and this will have a big impact on your level of <\/span><b>organizational commitment and engagement<\/b><span style=\"font-weight: 400\">.<\/span><\/p>\n<h2><b>Tips for managing global teams<\/b><span style=\"font-weight: 400\">\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400\">With the right approach to managing global teams, organizations can <\/span><b>nurture collaborative and cohesive teams and boost performance<\/b><span style=\"font-weight: 400\">. The key is <\/span><b>adjusting your internal practices<\/b><span style=\"font-weight: 400\"> and using the right <\/span><b>technology <\/b><span style=\"font-weight: 400\">to <\/span><b>facilitate communication and transparent workflows<\/b><span style=\"font-weight: 400\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">With this in mind, let\u2019s finish today\u2019s post by sharing a few <\/span><b>tips for managing global teams in different time zones<\/b><span style=\"font-weight: 400\"> so that you can build a <\/span><b>solid and productive global workforce<\/b><span style=\"font-weight: 400\">.<\/span><\/p>\n<h3><b>Use tools to your advantage\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Make sure you <\/span><b>use as many tools as possible to enhance collaboration<\/b><span style=\"font-weight: 400\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">For example, applications like <\/span><b>Zoom, Microsoft Teams, and Slack<\/b><span style=\"font-weight: 400\"> can be great for <\/span><b>managing global teams and maintaining open channels of communication<\/b><span style=\"font-weight: 400\">. You can organize <\/span><b>regular video meetings<\/b><span style=\"font-weight: 400\"> to keep everyone connected and updated. Video calls are also good for <\/span><b>building internal connections with remote workers<\/b><span style=\"font-weight: 400\">. After all, seeing someone\u2019s face is going to make more of an impact than reading their emails.<\/span><\/p>\n<p><span style=\"font-weight: 400\">There are also many tools on the market that can help you <\/span><b>synchronize employee calendars<\/b><span style=\"font-weight: 400\"> so that it\u2019s easier to coordinate long-distance meetings. Plus, if you use a tool like <\/span><b>Google Calendar<\/b><span style=\"font-weight: 400\">, meeting times are automatically updated to reflect <\/span><b>the time zone of each participant<\/b><span style=\"font-weight: 400\">. Slack offers a similar function for chats. Just click on a team member\u2019s name and you can <\/span><b>see what their local time is<\/b><span style=\"font-weight: 400\">. That way, you can be sure that you are messaging them during their <\/span><b>active office hours<\/b><span style=\"font-weight: 400\">.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Another great solution that ensures you\u2019re not messaging someone out of hours is <\/span><b>scheduling emails and instant messages<\/b><span style=\"font-weight: 400\">. Many communication platforms these days, including Gmail, let you schedule a time in the future for sending messages. That way, your remote employees won\u2019t receive message notifications in the middle of the night.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Finally, you should also consider investing in <\/span><a href=\"https:\/\/factorialhr.com\/blog\/factorial-shift-management-software\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">shift management software<\/span><\/a><span style=\"font-weight: 400\"> to <\/span><b>keep track of who is working and when<\/b><span style=\"font-weight: 400\">. That way, you\u2019ll always know who is on shift and who is currently unavailable, regardless of where they are located.\u00a0<\/span><\/p>\n<h3><b>Set specific times for meetings<\/b><span style=\"font-weight: 400\">\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400\">Following on from the point we made about coordinating online meetings, you should also <\/span><b>include guidelines on preferred work hours in your flexible schedule and\/or <\/b><a href=\"https:\/\/factorialhr.com\/blog\/remote-work-policy\/\" target=\"_blank\" rel=\"noopener\"><b>remote work policy<\/b><\/a><span style=\"font-weight: 400\">. Ideally, this should align with the time zones and personal preferences of each remote team. That way, you have <\/span><b>clear boundaries<\/b><span style=\"font-weight: 400\"> and everyone understands when they need to be available for regular team meetings.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Moreover, when you arrange a meeting with a remote team, stick to it. It might be mid-morning at your location. However, the team you have arranged to meet with might be waiting to leave the office for the day. <\/span><b>Set specific times for meetings and be considerate of other time zones at all times<\/b><span style=\"font-weight: 400\">.<\/span><\/p>\n<h3><b>Coordinate a structured workflow for managing global teams<\/b><span style=\"font-weight: 400\">\u00a0<\/span><\/h3>\n<p><b>Organization is crucial when you are managing global teams<\/b><span style=\"font-weight: 400\">. Everyone needs to understand <\/span><b>who is responsible for what, and when task deadlines are approaching<\/b><span style=\"font-weight: 400\">. Otherwise, things can quickly get very complicated.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The best way to stay as organized as possible is by <\/span><b>coordinating a clearly structured workflow<\/b><span style=\"font-weight: 400\">. This workflow should include <\/span><b>specific timelines for completing tasks<\/b><span style=\"font-weight: 400\"> with guidance in terms of <\/span><b>objectives and expectations<\/b><span style=\"font-weight: 400\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">For example, you could:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Identify specific times of the day for sending task updates<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Establish specific employees for handling urgent out-of-office queries (when absolutely necessary)<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Use platforms like Jira to manage specific tasks and projects<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">The more structured and organized your workflows are, the easier it will be to nurture a <\/span><b>collaborative and productive global working environment<\/b><span style=\"font-weight: 400\">.<\/span><\/p>\n<p><a href=\"https:\/\/factorialhr.com\/templates\/2023-hr-compliance-calendar\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-89104 \" src=\"https:\/\/factorialhr.com\/wp-content\/uploads\/2020\/03\/22155111\/compliance-cal-freebie-300x300.jpg\" alt=\"hr compliance calendar\" width=\"410\" height=\"410\" srcset=\"https:\/\/preproduction.factorialhr.com\/wp-content\/uploads\/2020\/03\/22155111\/compliance-cal-freebie-300x300.jpg 300w, https:\/\/preproduction.factorialhr.com\/wp-content\/uploads\/2020\/03\/22155111\/compliance-cal-freebie-150x150.jpg 150w, https:\/\/preproduction.factorialhr.com\/wp-content\/uploads\/2020\/03\/22155111\/compliance-cal-freebie-160x160.jpg 160w, https:\/\/preproduction.factorialhr.com\/wp-content\/uploads\/2020\/03\/22155111\/compliance-cal-freebie-80x80.jpg 80w, https:\/\/preproduction.factorialhr.com\/wp-content\/uploads\/2020\/03\/22155111\/compliance-cal-freebie.jpg 525w\" sizes=\"(max-width: 410px) 100vw, 410px\" \/><\/a><\/p>\n<h3><b>Make company resources easily accessible<\/b><span style=\"font-weight: 400\">\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400\">Managing global teams effectively also involves <\/span><b>making sure that everyone has access to all the resources they need to complete their tasks<\/b><span style=\"font-weight: 400\">.\u00a0<\/span><\/p>\n<p><b>Jira<\/b><span style=\"font-weight: 400\">, which we mentioned already, can be a great way to <\/span><b>centralize resources for specific tasks and projects<\/b><span style=\"font-weight: 400\">. Centralizing all resources in this way can also <\/span><b>speed up approval processes<\/b><span style=\"font-weight: 400\"> as managers can quickly review all information from a single page. Other valuable tools for this include <\/span><b>Notion<\/b><span style=\"font-weight: 400\">, <\/span><b>Google Drive<\/b><span style=\"font-weight: 400\">, and <\/span><b>project management platforms like Asana and Trello<\/b><span style=\"font-weight: 400\">.<\/span><\/p>\n<p><span style=\"font-weight: 400\">However, it\u2019s also important to have an effective <\/span><b>document management system<\/b><span style=\"font-weight: 400\"> in place.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">For example, with <\/span><b>Factorial\u2019s electronic document management system<\/b><span style=\"font-weight: 400\"> (EDMS), <\/span><b>all data is readily available, securely stored, and easily accessible whenever needed<\/b><span style=\"font-weight: 400\">. That way, you can ensure streamlined collaboration, increased compliance, and simplified document version control.<\/span><\/p>\n<h3><b>Respect local holidays and culture<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Finally, make sure you <\/span><b>respect local holidays and cultures <\/b><span style=\"font-weight: 400\">when managing global teams. Remember that you are likely to encounter <\/span><b>many cultural differences and varying social norms<\/b><span style=\"font-weight: 400\">. Some cultures like Japan, for example, have a deep-rooted respect for seniority. As a result, employees might be less inclined to offer feedback or contribute ideas during team meetings.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Strive to <\/span><b>understand everyone\u2019s culture<\/b><span style=\"font-weight: 400\"> and <\/span><b>observe national and religious holidays<\/b><span style=\"font-weight: 400\"> in their countries. Encourage everyone in the organization to <\/span><b>recognize and celebrate the rich variety of cultures in your organization<\/b><span style=\"font-weight: 400\"> and <\/span><b>be respectful during all interactions<\/b><span style=\"font-weight: 400\">.<\/span><\/p>\n<p><span style=\"font-weight: 400\">This is ultimately what effectively managing global teams comes down to. It\u2019s all about <\/span><b>developing a diverse workforce<\/b><span style=\"font-weight: 400\"> and doing everything you can to ensure that <\/span><b>everyone feels included, respected, and that they belong<\/b><span style=\"font-weight: 400\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>With globalization and the rise in remote work and flexible schedules that we have seen since the pandemic, employers are experiencing a number of new challenges, especially when it comes to managing global teams. In fact, according to Statistica, 44% of U.S. employees are now working from home five days or more per week. As<a href=\"https:\/\/preproduction.factorialhr.com\/blog\/managing-global-teams\/\" class=\"read-more\"> [&#8230;]<\/a><\/p>\n","protected":false},"author":80,"featured_media":92305,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[349],"tags":[],"class_list":["post-92304","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hr-tech"],"acf":{"topics":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.5 (Yoast SEO v21.9.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tips for managing global teams in different time zones | Factorial<\/title>\n<meta name=\"description\" content=\"The best tools and strategies for managing global teams effectively in order to boost performance, collaboration, communication &amp; productivity\" \/>\n<meta name=\"robots\" content=\"noindex, follow, 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