{"id":98388,"date":"2023-04-06T00:54:22","date_gmt":"2023-04-05T22:54:22","guid":{"rendered":"https:\/\/factorialhr.com\/blog\/?p=98388"},"modified":"2024-11-22T16:00:04","modified_gmt":"2024-11-22T14:00:04","slug":"job-shadowing","status":"publish","type":"post","link":"https:\/\/preproduction.factorialhr.com\/blog\/job-shadowing\/","title":{"rendered":"Job Shadowing: Definition, Best Practices &#038; Team Benefits"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Job shadowing is a practice that many companies use to provide employees with in-demand skill sets. When practiced properly, it has the potential to <strong>increase employee satisfaction and encourage internal mobility<\/strong>. Ultimately, it can set up companies for long-term growth and success. Although having a job shadowing program is advantageous for employers in many ways, it can be confusing to initially start.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this article, we\u2019ll cover<strong> what is job shadowing<\/strong> and its <strong>benefits for employers<\/strong>. Then, we&#8217;ll provide <strong>different models of job shadowing and discuss how they work.<\/strong> Lastly, we&#8217;ll discuss <strong>how to implement a job shadowing program in your company step-by-step.<\/strong><\/span><\/p>\n<p><a href=\"https:\/\/factorialhr.com\/get-started\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"alignnone wp-image-89831 size-full\" src=\"https:\/\/factorialhr.com\/wp-content\/uploads\/2023\/01\/05151547\/FREE-TRIAL-2023.jpg\" alt=\"\" width=\"675\" height=\"232\" srcset=\"https:\/\/preproduction.factorialhr.com\/wp-content\/uploads\/2023\/01\/05151547\/FREE-TRIAL-2023.jpg 675w, https:\/\/preproduction.factorialhr.com\/wp-content\/uploads\/2023\/01\/05151547\/FREE-TRIAL-2023-300x103.jpg 300w\" sizes=\"(max-width: 675px) 100vw, 675px\" \/><\/a><\/p>\n<div class=\"js-toc toc\">\n<p class=\"js-toc-title toc__title\">Table of Contents<\/p>\n<nav id=\"fac_toc_nav\" class=\"js-toc-nav toc__nav\" aria-label=\"Table of Contents\"><ol class=\"toc__list toc__list--level-1\"><li class=\"toc-heading-level-2\"><a class=\"toc__link toc-link-heading-1\" href=\"https:\/\/preproduction.factorialhr.com\/blog\/job-shadowing\/#what-is-job-shadowing-a-definition\" title=\"What is job shadowing? A definition\" data-target-id=\"what-is-job-shadowing-a-definition\">What is job shadowing? A definition<\/a><\/li><li class=\"toc-heading-level-2\"><a class=\"toc__link toc-link-heading-2\" href=\"https:\/\/preproduction.factorialhr.com\/blog\/job-shadowing\/#advantages-of-job-shadowing-for-employers\" title=\"Advantages of job shadowing for employers\" data-target-id=\"advantages-of-job-shadowing-for-employers\">Advantages of job shadowing for employers<\/a><\/li><li class=\"toc-heading-level-2\"><a class=\"toc__link toc-link-heading-3\" href=\"https:\/\/preproduction.factorialhr.com\/blog\/job-shadowing\/#how-job-shadowing-works\" title=\"How job shadowing works\" data-target-id=\"how-job-shadowing-works\">How job shadowing works<\/a><\/li><li class=\"toc-heading-level-2\"><a class=\"toc__link toc-link-heading-4\" href=\"https:\/\/preproduction.factorialhr.com\/blog\/job-shadowing\/#how-to-implement-job-shadowing\" title=\"How to implement job shadowing\" data-target-id=\"how-to-implement-job-shadowing\">How to implement job shadowing<\/a><\/li><\/ol><\/nav><\/div>\n<h2><span style=\"font-weight: 400;\">What is job shadowing? A definition<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Job shadowing is a technique in which <strong>employees learn from each other through observation.<\/strong> Normally, employees who are learning spend time following more experienced employees as they complete their daily responsibilities. Then, they try to imitate what they&#8217;ve observed and adopt new skill sets.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When many hear the term \u201cjob shadowing\u201d, they might immediately think that it is used for new hires. Or perhaps, a practice used to train interns who are starting their careers. While it works well in these instances, the job shadowing definition is extensive and it can be practiced under many circumstances.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Similar to peer mentorship programs, job shadowing programs give employees a chance to learn from their colleagues. And like other employee <\/span><a href=\"https:\/\/factorialhr.com\/blog\/learning-and-development\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">learning and development<\/span><\/a><span style=\"font-weight: 400;\"> programs, job shadowing gives employees the opportunity to <\/span><a href=\"https:\/\/factorialhr.com\/blog\/upskill\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">upskill<\/span><\/a><span style=\"font-weight: 400;\">, or <\/span><a href=\"https:\/\/factorialhr.com\/blog\/reskilling\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">reskill<\/span><\/a><span style=\"font-weight: 400;\"> and<strong> learn skillsets that go beyond the requirements of their current role.<\/strong><\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Advantages of job shadowing for employers<\/span><\/h2>\n<h3><span style=\"font-weight: 400;\">It\u2019s an extra benefit for employees<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">In many ways, <strong>job shadowing sends the right message to employees and potential hires.<\/strong> It shows that the company is generally concerned about career development and growth.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Whether you are trying to recruit top talent or retain key team players, job shadowing and <\/span><a href=\"https:\/\/factorialhr.com\/blog\/training-programs-employees\/\" target=\"_blank\" rel=\"noopener\">training programs<\/a><span style=\"font-weight: 400;\"> are widely valued across the board, and are particularly valued by millennial employees and Gen Z employees. In fact, according to a recent <\/span><a href=\"https:\/\/www.gallup.com\/workplace\/236438\/millennials-jobs-development-opportunities.aspx\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Gallup survey<\/span><\/a><span style=\"font-weight: 400;\">,<strong> 87% of millennials consider professional or career growth programs to be an important factor in their job.<\/strong> The study also indicates that \u201copportunities to learn and grow\u201d is one of the top three factors in retaining millennial employees.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A similar pattern can be seen in other studies, including <\/span><a href=\"https:\/\/learning.linkedin.com\/content\/dam\/me\/business\/en-us\/amp\/learning-solutions\/images\/wlr21\/pdf\/LinkedIn-Learning_Workplace-Learning-Report-2021-EN-1.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">LinkedIn\u2019s Workplace Learning Report<\/span><\/a><span style=\"font-weight: 400;\">. According to this study,<strong> 76% of Gen Z employees consider learning to be key to their professional success.<\/strong><\/span><\/p>\n<p><span style=\"font-weight: 400;\">In many ways, having learning programs such as job shadowing give employees the opportunity to grow within the company. It equips employees with new tools and opens up the possibility of internal mobility. All of which are crucial for diversifying your talent pool and attracting different generations of employees.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Closes skill gaps<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Job shadowing facilitates communication between departments and teams. It\u2019s a great way to fill in <\/span><a href=\"https:\/\/factorialhr.com\/blog\/skills-gap\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">skill gaps<\/span><\/a><span style=\"font-weight: 400;\"> and share information, without investing in expensive training and learning programs.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, someone who works in marketing that wishes to better understand the roles and responsibilities of someone who works on the sales team. With a job shadow program, they have the opportunity to share and learn from each other. As a result,<strong> they can develop a more holistic understanding of how their roles fit within the company.\u00a0<\/strong><\/span><\/p>\n<p><span style=\"font-weight: 400;\">In other words, job shadowing can help them to perform better in their current position. Also, they will be able to better understand the needs of different departments and communicate more effectively. In this way, job shadowing allows businesses to make the most out of their resources and talent.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">It fosters a learning culture<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">As previously mentioned, employees are increasingly valuing learning and development opportunities. Not only do L&amp;D efforts, like job shadowing, lead to increased retention but also, they are known to heighten productivity levels, increase profit, and transform the workplace environment.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By allowing employees to learn from one another, you stimulate curiosity and nurture a dynamic <\/span><a href=\"https:\/\/factorialhr.com\/blog\/learning-culture\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">learning culture<\/span><\/a><span style=\"font-weight: 400;\">. <strong>Employees will feel a sense of ownership,<\/strong> which will make them excited about their responsibilities. Additionally, they will have the chance to <strong>develop problem-solving abilities<\/strong> that will make them eager to take on new challenges.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By emphasizing employee growth and development, you are maintaining your team&#8217;s interest in the company. It\u2019s essentially a win-win for employers and employees alike.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">How job shadowing works<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Every organization\u2019s needs are different, and job shadowing programs change from company to company.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In certain situations, it might be advantageous for employers to take a hands-on approach. Perhaps in which employees complete specific assignments and receive evaluations from the employee that they are shadowing. In other circumstances, employers might prefer for employees to just observe one another without any practical assessments.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are some of the most common ways that job shadowing works within companies:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Learn through observation- <\/b><span style=\"font-weight: 400;\">With this approach, employees simply follow and observe each other as they go through their daily tasks. For employers who wish to provide their team with a better understanding of how the company works, this might be the best option. Employees can spend as little as one day observing each other, so there\u2019s little upfront commitment or investment.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Organized training sessions- <\/b><span style=\"font-weight: 400;\">If an employee wishes to learn a specific skill set from another team member, it might be best to dedicate a couple of hours every week to job shadowing sessions. For example, let&#8217;s say someone in sales wishes to increase their social media fluency and shadow someone working in marketing. They might arrange to meet for two hours every week for two months to observe and put new skills to use.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Planned evaluation- <\/b><span style=\"font-weight: 400;\">If employees wish to learn a range of skillsets to develop professionally, and their growth is valuable for the company as a whole, having a more structured shadowing program might be a worthwhile effort. Rather than simply observing each other, in this model, employees are provided with tools, and instructions and asked to complete tasks. This approach requires more planning and is more of an investment. However, in certain situations, it can also lead to a larger payoff.<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">How to implement job shadowing<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Now that we\u2019ve answered \u201cwhat is job shadowing\u201d, let\u2019s take a closer look at how to create an effective job shadowing program in your company. Since employees are investing time shadowing one another, ideally, <strong>the process should be as efficient as possible.<\/strong> Here\u2019s a step-by-step plan to help you get started:<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Step 1: Define your goals<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">While job shadowing programs are great for helping to improve internal communication and encourage learning practically speaking, <strong>they\u2019re not worth the investment if there are no clear overarching goals.\u00a0<\/strong><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Before deciding how your company\u2019s job shadowing program will work, define exactly what you hope to get out of this program. Have employees recently retired and now there are certain skill gaps that you are trying to fill? Are you trying to help new employees feel adapted to their position faster?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Whatever the case may be, it\u2019s best to narrow your objectives down to a <strong>few key metrics<\/strong> that you can keep track of on a <\/span><a href=\"https:\/\/factorialhr.com\/blog\/training-dashboard\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">training dashboard<\/span><\/a><span style=\"font-weight: 400;\">. If you are unsure of where to begin, or which skill gaps exist in your company, try conducting a <\/span><a href=\"https:\/\/factorialhr.com\/blog\/training-needs-analysis\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">training needs analysis<\/span><\/a><span style=\"font-weight: 400;\"> to gain insight.<\/span><\/p>\n<p><a href=\"https:\/\/factorialhr.com\/request-demo\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"alignnone wp-image-86553 size-full\" src=\"https:\/\/factorialhr.com\/wp-content\/uploads\/2022\/11\/18151749\/free-demo.jpg\" alt=\"\" width=\"675\" height=\"231\" srcset=\"https:\/\/preproduction.factorialhr.com\/wp-content\/uploads\/2022\/11\/18151749\/free-demo.jpg 675w, https:\/\/preproduction.factorialhr.com\/wp-content\/uploads\/2022\/11\/18151749\/free-demo-300x103.jpg 300w\" sizes=\"(max-width: 675px) 100vw, 675px\" \/><\/a><\/p>\n<h3><span style=\"font-weight: 400;\">Step 2: Lay down the groundwork<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">After you\u2019ve determined the specific outcomes that you wish to see as a result of your job shadowing program, it\u2019s time to start building the program. Here are some of the key factors that you will need to consider:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Which employees are eligible to participate<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How long the shadowing sessions should last<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The job shadowing model your company will adopt<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Virtual job shadow adjustments for remote team members<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How you will measure employee progress or skill growth<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Once you have a rough idea as to the type of job shadowing program that your company would like to adopt, be sure to <strong>include the details in an employee <\/strong><\/span><strong><a href=\"https:\/\/factorialhr.com\/blog\/training-agreement\/\" target=\"_blank\" rel=\"noopener\">training agreement<\/a><\/strong><span style=\"font-weight: 400;\">. Before committing to participate, employees should have a clear understanding of the timeframes, expectations, and goals of the program.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Step 3: Solicit feedback and track progress<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Often, when adopting new measures, like job shadowing programs, it takes a little bit of tweaking to ensure they\u2019re as efficient and effective as possible. You\u2019ll want to be sure to <strong>ask participants questions about the program through surveys<\/strong> and <strong>keep an eye on key metrics<\/strong> to ensure that the company\u2019s goals are being fulfilled.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Through continual feedback and careful adjustments, it\u2019s possible to find the right balance and drive a successful program. However,<strong> it requires the right strategic decisions, and the right tools to keep track of data and analytics.\u00a0<\/strong><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Many teams opt to keep track of employee progress and development with all-in-one HR software, like Factorial. Not only will HR software help you to <strong>smoothen daily operations,<\/strong> like time tracking and payroll, but it can also help you to<strong> make better data-driven decisions<\/strong> that impact your company\u2019s success.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With Factorial\u2019s tools, you can improve your communication, and the employee experience, and reveal your team\u2019s full potential. <\/span><a href=\"https:\/\/factorialhr.com\/request-demo\"><strong>Book a demo to learn more about what Factorial can do for you.<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Job shadowing is a practice that many companies use to provide employees with in-demand skill sets. When practiced properly, it has the potential to increase employee satisfaction and encourage internal mobility. Ultimately, it can set up companies for long-term growth and success. Although having a job shadowing program is advantageous for employers in many ways,<a href=\"https:\/\/preproduction.factorialhr.com\/blog\/job-shadowing\/\" class=\"read-more\"> [&#8230;]<\/a><\/p>\n","protected":false},"author":155,"featured_media":98393,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[348],"tags":[],"class_list":["post-98388","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-culture-engagement-2"],"acf":{"topics":"core"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.5 (Yoast SEO v21.9.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Job Shadowing: Definition, Best Practices &amp; Team Benefits<\/title>\n<meta name=\"description\" content=\"What is job shadowing and how is it practiced? This guide will show you how to set up a job shadowing program in your company step-by-step.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Job Shadowing: Definition, Best Practices &amp; Team Benefits\" \/>\n<meta property=\"og:description\" content=\"What is job shadowing and how is it practiced? This guide will show you how to set up a job shadowing program in your company step-by-step.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/preproduction.factorialhr.com\/blog\/job-shadowing\/\" \/>\n<meta property=\"og:site_name\" content=\"Factorial\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.linkedin.com\/company\/factorialhr\/\" \/>\n<meta property=\"article:published_time\" content=\"2023-04-05T22:54:22+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-22T14:00:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/preproduction.factorialhr.com\/wp-content\/uploads\/2023\/04\/06005358\/job-shadowing.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"830\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Katharyn Valier\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@factorialhr\" \/>\n<meta name=\"twitter:site\" content=\"@factorialhr\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Katharyn Valier\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/preproduction.factorialhr.com\/blog\/job-shadowing\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/preproduction.factorialhr.com\/blog\/job-shadowing\/\"},\"author\":{\"name\":\"Katharyn Valier\",\"@id\":\"https:\/\/preproduction.factorialhr.com\/blog\/#\/schema\/person\/25d94c9405a0248aae88a98fe1b05774\"},\"headline\":\"Job Shadowing: Definition, Best Practices &#038; Team Benefits\",\"datePublished\":\"2023-04-05T22:54:22+00:00\",\"dateModified\":\"2024-11-22T14:00:04+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/preproduction.factorialhr.com\/blog\/job-shadowing\/\"},\"wordCount\":1544,\"publisher\":{\"@id\":\"https:\/\/preproduction.factorialhr.com\/blog\/#organization\"},\"articleSection\":[\"Culture and Engagement\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/preproduction.factorialhr.com\/blog\/job-shadowing\/\",\"url\":\"https:\/\/preproduction.factorialhr.com\/blog\/job-shadowing\/\",\"name\":\"Job Shadowing: Definition, Best Practices & Team Benefits\",\"isPartOf\":{\"@id\":\"https:\/\/preproduction.factorialhr.com\/blog\/#website\"},\"datePublished\":\"2023-04-05T22:54:22+00:00\",\"dateModified\":\"2024-11-22T14:00:04+00:00\",\"description\":\"What is job shadowing and how is it practiced? 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